How It Began

Project Expedition isn't just a platform; it's a passport to unforgettable experiences, meticulously curating tours and activities worldwide for travelers. Founded in 2015 by Rob Keen and Jeremy Clement, Project Expedition was fueled by word-of-mouth referrals from travel advisors who appreciated their high-quality tours, exceptional service, and user-friendly technology.

They experienced steady organic growth with a small team based entirely in New York City, but as their customer base expanded across the United States, they faced the challenge of servicing clients across multiple time zones. This growth, coupled with the shift to remote work during the pandemic, presented the challenge of scaling their team beyond New York while maintaining their commitment to exceptional service and a strong, unified company culture.

Project Expedition sought a partner to navigate the increasingly complex HR landscapes, both domestically and as they embarked on their first international hires in the UK. Justworks stepped in as that crucial ally, poised to simplify their HR processes and empower their global growth strategy.

Building a Human-Centric Global Team

Beyond logistical support, Justworks has been instrumental in helping Project Expedition maintain its strong, people-first company culture as it scales. Co-founders Rob and Jeremy prioritized treating all employees, regardless of location, as valued members of a unified team. Justworks' platform facilitated this by providing a consistent experience and benefits across different locations, fostering a sense of belonging and equity. 

Using Justworks allows us to provide amazing job opportunities for people in different states and countries - and we get the benefit of a diverse, talented team which is a key competitive advantage for us,

says Jeremy, highlighting the expanded reach facilitated by their partnership. 

For companies aiming to cultivate a unified global team, an all-in-one solution that combines a Professional Employer Organization (PEO) with Employer of Record (EOR) can streamline HR processes and ensure consistent employee experiences across borders.  

Scaling for Exceptional Service

Project Expedition's growth has been fueled by its unwavering commitment to providing exceptional customer service. As the company expanded, particularly with the addition of a UK-based team, maintaining this high level of service became a key priority. Justworks' comprehensive HR platform and support have enabled Project Expedition to manage its distributed team efficiently, ensuring seamless communication and collaboration across time zones.

By entrusting Justworks with the complexities of HR, payroll, and compliance, Project Expedition can focus on its core mission: delivering unforgettable travel experiences and ensuring that every client receives the personalized attention they deserve. 

We wouldn't have been able to go remote, scale across the United States, let alone grow to the UK, without Justworks,

Rob emphasizes, underscoring the pivotal role Justworks played in their expansion. 

For businesses venturing into international markets, a service like Justworks' Employer of Record (EOR) service can handle the legal and administrative burdens of employing individuals in other countries, allowing companies to concentrate on their core operations and customer satisfaction.  

A World of Opportunity

Project Expedition's partnership with Justworks demonstrates the power of combining a human-centric approach with a robust HR platform. By simplifying the complexities of global expansion, Justworks has empowered Project Expedition to scale its operations, build a diverse and engaged global team, and maintain its commitment to exceptional service. 

Their experience highlights the importance of viewing international hires as integral team members. "We don't refer to them as the international team; they need to be 100% considered the same," Rob states, emphasizing the unified approach fostered with Justworks' support. This inclusive mindset, coupled with the streamlined HR processes managed by Justworks, has allowed Project Expedition to tap into a wider talent pool and enhance their service capabilities across different time zones.

Looking Ahead

As Project Expedition continues its impressive growth trajectory, with potential plans for 24-hour coverage and further international expansion, their partnership with Justworks remains a cornerstone of their strategy. The ability to manage HR, payroll, and compliance for a global team through a unified platform allows Rob and Jeremy to focus on strategic initiatives, such as team development and maintaining their renowned service quality. 

Justworks adds tremendous value by managing all of the nuances and complexities of employing people across twenty states and multiple countries,"

Jeremy concludes, highlighting the peace of mind that comes with a reliable HR partner.

Ready to explore the world of global talent and scale your business internationally? Discover how Justworks can simplify your expansion and empower your global team.