Brex

Brex caters to startups and is truly the most technically advanced bank for my company. Our investor funding was held up for weeks at our old traditional bank. As soon as we switched to Brex, we truly felt supported for our unique needs.

Everything about Brex is well thought out. Whether it's the UI, corporate card features, or budgeting limits. The dynamic credit limit is also very useful. Integrations with other popular accounting software etc. are well done. Coe banking features like transfers etc have never been an issue. They have become very good at international transfers as well and even allow exact foreign currency amounts to be remitted which is very useful for non-US payments.

The best part about Brex is the very helpful and knowledgeable customer support team. Until now, every time I have contacted customer support the concern has been resolved, no matter how complicated.

I've interacted with Brex's customer service team several times over the last year. They're always quick to get in touch, understand what's going on, figure out the urgency of the issue, and help me resolve it. It's probably the best CS team of any B2B tool (incl. Stripe, Mercury Bank, and others). Even after each resolution, the team follows up with me again to ensure everything is still going well.

I also appreciate the ongoing product enhancements. It seems the team is actively releasing new features. I'm hoping some of these features will overlap with other providers, so I can consolidate my stack a bit,

We were able to give physical credit cards to our employees which was tremendous help during our peak months of service. We plan to use virtual credit cards with our suppliers as well, through the API.

Our organization has found Brex makes it easy to manage credit card expenses with their app that allows staff members to immediately capture their expense information and allows the folks in the back office to easily monitor those expenses. The app and the website are easy to use and includes emails and text messages to remind people to complete the back up information our accounting system requires. And the integreation with Amazon makes supply orders super easy to track.